TERMS OF SERVICE

Welcome to visit and use this website (hereinafter referred to as “this website”, “we” or “our company”). Please read the following terms and conditions carefully before accessing, browsing or purchasing DIY knitting products, knitting material packages and related merchandise sold on this website. By using this website, you agree to be bound by these Terms.

  1. Products and Services

This website sells DIY knitting and crochet related products, including but not limited to:

DIY knitted suit
crochet doll set
Wool bouquet set
Knitting tools and accessories
Digital Tutorials and Pattern Design

All product descriptions, pictures and prices may be updated or adjusted based on actual conditions, and we reserve the right to make modifications.

  1. Orders and Payments

After submitting your order and completing payment, you will receive an order confirmation email. All orders are subject to review, and we reserve the right to cancel orders due to insufficient inventory, price errors, payment abnormalities, or suspected fraud.

Supported payment methods include credit card, debit card, PayPal and other payment methods displayed on the website.

  1. Billing Terms
    One-Time Purchase

Unless otherwise explicitly stated on the product page, all DIY knitted products sold on this website are subject to a one-time payment model.

Users only need to pay the product’s marked price and applicable taxes and shipping costs when placing an order.
There will be no subsequent automatic deductions after payment is completed.
We will not charge additional fees without explicit authorization from the user.
Non-subscription service statement

This website currently does not provide automatic renewal subscription services.

Purchasing a product does not automatically sign you up for any membership subscription, monthly plan or recurring delivery service. If we launch a subscription service in the future, we will clearly disclose the subscription price, renewal period, cancellation method and automatic deduction terms on the relevant product pages and checkout pages, and obtain the user’s explicit consent.

  1. Prices and taxes

All prices are in the currency displayed on the website.

Depending on the laws and regulations in your region, orders may be subject to sales tax, value-added tax (VAT), goods and services tax (GST), or other applicable taxes. Relevant fees will be displayed at checkout (if applicable).

  1. Delivery Policy

Order processing time is usually 1 to 3 business days.

Actual delivery time may vary due to:

Stock status
holidays
weather factors
Logistics service provider delays

And different.

We are not responsible for delays by third party logistics companies.

  1. Returns and Refunds

If you receive damaged, defective or incorrect goods, please contact us within 14 days after receiving the goods.

Products eligible for return must meet:

Not used
Keep original packaging
Can be sold again

Digital downloads, e-tutorials, and opened custom merchandise are generally not refundable unless otherwise required by law.

  1. Intellectual Property Rights

All content on this website, including but not limited to:

product design
pictures
text description
Video tutorial
pattern file
Trademarks and logos

All are protected by intellectual property laws.

No copying, distribution, reproduction or commercial use is allowed without written authorization.

  1. Limitation of Liability

To the maximum extent permitted by law, this website is not liable for any indirect, incidental, special or consequential losses arising out of the use or inability to use this website and its products.

DIY products are handmade products, and the final product effect may vary depending on individual skill levels, production methods and usage environments.

  1. Privacy protection

We value user privacy and handle your personal information in accordance with applicable data protection laws. For more information, please see our Privacy Policy.

  1. Modification of terms

We reserve the right to update or modify these Terms at any time. The updated terms will be posted on this page and will be effective from the date of posting. Continued use of this website constitutes your acceptance of the updated Terms.

  1. Contact us

If you have any questions about these terms and conditions, please contact us through the customer service email or contact page provided on the website.

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