Transportation method We offer a variety of shipping methods to ensure your order arrives safely and promptly. Available shipping options include: FedEx, UPS, USPS, etc.
Shipping costs Shipping charges vary based on the total amount of the order, shipping method, and shipping address. The specific fee will be displayed at checkout and confirmed by the customer.
Processing time All orders will be processed and shipped within 1-3 working days after payment confirmation. Processing times may be delayed due to holidays or promotions.
Shipping time Shipping time depends on selected shipping method and destination. Generally speaking: Domestic orders: Shipping will be arranged within 1-3 working days – estimated delivery time is 3-7 working days
Delivery confirmation Once your order ships, we will email a confirmation with tracking number and shipping company information. You can use the tracking number to check the status of your order in real time on the logistics company’s website.
Damage and loss We are responsible for ensuring the safety of merchandise during transportation. If you receive an item that is damaged in transit, or if you do not receive it within the estimated delivery time, please contact our customer service team immediately. We will assist you with your damage claim or reship the item.
Address information Please make sure to provide accurate shipping address information, including recipient’s name, contact number, full address and postal code. We will not be responsible for delays or losses caused by incorrect or incomplete addresses.